To meet the challenge of today’s world characterized by global and fast moving markets where competitiveness is essential to succeed and to survive, Kaizen puts the customer at the forefront of the organization’s considerations, recognizing always the customer’s increasing needs in Quality, Cost and Delivery.

Where do we start? 

Kaizen starts from the point of view of the customer and emphasizes at every stage of the process those activities that add value for the customer. Everything else is Muda or waste.

Conditions for success

  • Total Management Involvement
  • Significant investment in time and resources
  • An open mind for improvement
  • A steady pace of change
  • Process Standards & Performance Indicators

Why Itqan-Kaizen can make a difference?

  • KAIZEN goes along with Itqan + Change Mangt Goal in the region
  • We are strong in Service Industry all over GCC Region
  • Our caliber in different disciplines & tools that Kaizen uses as a methodology
  • We created major changes in different service industry and helped companies to over come their challenges with unique expertise in the region
  • KAIZEN is a Global Partner with more than 300 Consultants & 60 Experts + 2 Gurus & Itqan have good Expertise in Excellence Standards & Mystery Shopping practices

Impact of Kaizen Implementation

Typical results of Kaizen workshops have been:

  • 50~70% reduction in processing time
  • 20~40% increase in efficiency
  • 20~40% savings in costs
  • 40%-60% reduction in errors
  • 50% release of space
  • Significant improvement in morale
  • Empowering of human resource
  • Discovery of new capabilities

What we can do:

Itqan® implement the 16 Kaizen Parameters to achieve competitive edge at your organization:

Awareness & Total People Involvement
  • Commitment of top management & involvement right up to grass root level
  • Establish of Models
  • Horizontal Deployment
Visual control
  • Anybody can see what is going on
  • Facilitates faster corrective actions
The 5 S housekeeping
  • Seiri, Seiton, Seiso, Seiketsu & Shitsuke
  • Organisation, Orderliness, Cleaning, Standardising & Discipline
  • Eliminates searching waste
Leveled Service Production
  • Lowest delivery based on Product mix
  • Reduces inventory
Flow Management
  • Cellular layout, Single piece flow
  • Eliminates waiting & conveyance waste
Poka yoke
  • Error proofing
  • Ensures defect free production
Multi-Skilling vs. Deskilling
  • One person handling more than one process
  • Eliminates watching waste
Standard operations
  • Streamlining the processes
  • Ensures consistent quality
Kanban
  • Pull system
  • Eliminates planning & reduces WIP
Total Profit Management
  • Autonomous Branches Management
  • Ensures zero Defect
  • Establish Kaizen Costing
Pull System till Suppliers
  • Suppliers as partners
  • Ensures QCD in the end product
‘Waste’ elimination
  • Reduces non value adding activities
  • Reduces cost
Organisation architecture
  • Organisation tailor-made to absorb JIT approach
  • Ensures total employee involvement
Policy deployment (Hoshin Kanri)
  • All the people participate in forming Organisation policy
  • Ensures efforts directed to Organisation goal
Quick changeover
  • Reduction in setting time
  • Improves productivity
Kaizen
  • Continuous small improvements
  • Ensures continuous improvements in productivity & culture
ITQAN SERVICES ON - KAIZEN Lean Management