Performance & Productivity Management

Itqan® views Performance Management as the systematic process by which an organization involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of organization Mission, Goals and Objectives.

Employee performance management includes:
 Planning work and setting expectations,
 Continually Monitoring performance,
 Developing
the capacity to perform,
 Periodically Rating performance in a summary fashion, and
 Rewarding good performance

Planning

Itqan® advocates work planning in advance, setting performance expectations and goals for groups and individuals to channel their efforts toward achieving organizational objectives. Getting employees involved in the planning process will help them understand the goals of the organization, what needs to be done, why it should be done, and how well it should be done. The regulatory requirements for planning employees' performance include establishing the elements and standards of their performance appraisal plans. Performance elements and standards should be measurable, understandable, verifiable, equitable, and achievable. Employee performance plans should be flexible to be adjusted for changing program objectives and work requirements. When used effectively, these plans can be beneficial working documents that are discussed often.

Monitoring

In an effective organization, assignments and projects are continually monitored, consistently measuring performance and providing ongoing feedback to employees and work groups on their progress toward reaching their goals. The fundamentals requirements include conducting progress reviews with employees where their performance is compared against their elements and standards. Ongoing monitoring provides the opportunity to check how well employees are meeting predetermined standards and to make changes to unrealistic or problematic standards. And by monitoring continually, unacceptable performance can be identified at any time during the appraisal period and assistance provided to address such performance rather than wait until the end of the period when summary rating levels are assigned.

Developing

Itqan® evaluation of employees’ development needs, increasing the capacity to perform through training, giving assignments that introduce new skills or higher levels of responsibility, improving work processes and other methods. Providing employees with training and developmental opportunities encouraging good performance, strengthening job-related skills and competencies, and help employees keep up with changes in the workplace, such as the introduction of new technology. Carrying out the processes of performance management provides an excellent opportunity to identify developmental needs.

Rating

Itqan® observed over a period of time, the utility of summarizing employee performance, this is essential looking at and comparing performance over time or among various employees. Within the context of formal performance appraisal requirements, the rating of record is assigned according to procedures included in the organization's appraisal program and based on work performed during an entire appraisal period.

Rewarding

In an effective organization, rewards are used well, recognizing employees, individually and as members of groups, for their performance and acknowledging their contributions to the organization’s mission. Effectively organizations, managers and employees practice good performance management, executing each key component process, where goals are set and work is planned routinely. Progress toward those goals is measured and employees get feedback. High standards are set, but care is also taken to develop the skills needed to reach them. Formal and informal rewards are used to recognize the behavior and results that accomplish the mission. All five-component processes working together and supporting each other achieve natural, effective performance management
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