I. World Class Organisations (WCO)

World Class Organisations(WCO) is about best in class in the area of business among the known competitive industry environment around the glob.

WCO usually have the Power, Strength, and Value in creating the products that customers would be loyal for and also would have a good share in the market. They usually also control the price of the services or products rendered.

Building a Chain of Customers would require that we attain to be a World Class Organisation in today’s competitive environment.
WCO’s usually are leaders in implementing Just In Time and Total Quality Control. They are also best in class in innovating through Simplicity approaches.

To achieve higher quality, lower cost, and better service, WCO’s would be implementing Lean Management and Lean thinking throughout its value chain.

Itqan through its affiliation with Kaizen Institute builds a road map that would lead you to a World Class Organisation (WCO) ; through the following stages:

Stage 1:
Preparatory Stage:

Value Stream Mapping, Visual Systems and Autonomous Maintenance (component of TPM).

Stage 2:
LEAN Thinking – MODEL Stage:

• Improve Processes to eliminate/ Reduce waste from the system
• Implement World Class Quality Practices
• Implement Focused Improvement
• Ensure Process and Product Quality Improvement to Six-sigma level
• Implement World Class Techniques as: Quick Changeovers, Batch Size Reduction , Flow Management , Kanban and Pull production
• Ensure Involvement of all the people in the Model area in the above initiative.

Stage 3:
LEAN Thinking – ORGANISATION-WIDE Stage:

• Supplier Chain management - Extend the system to First-tier suppliers
• Leveling… Adding flexibility to Production Scheduling
• Extend the Lean World Class Practices - Organisation wide and implement all the Pillars
• Proliferate WCO-TQC Teams; Extend the Models to unit wide; Focus on Visual Control
• Implement WQMS in all the areas to achieve 6-sigma quality
• Implement new performance measurement systems

Stage 4:
STANDARDISATION & SUPPLY CHAIN Stage:

• Standardize the processes to ensure the Lean Culture takes root
• Change the Organization Structure to support such culture
• Implement Team Based performance appraisal.
• Extend the system to First-tier customers.

Itqan-Kaizen guarantee that organizations would achieve a World Class performance in both cost and delivery.

II. Best Practices

What is Best Practice?
• Any strategies and tactics employed by highly successful and reference of excellence organisation.
• Best pracitce can be taken from even organisations that are usually not "best-in-class" in every area.
• Best Practice can be gathered from a variety of sources such as visits, interviews, surveys through public sector.
• Also, it can come from secondary research such as books, magazines, libraries, Internet, and other public-domain resources.

Benefits of Best Practices Implementation & Visits

• Best practice would help us spread the following critical thinking in our governmental organisations in the region:
• "How are we doing?"
• "Are we tracking the right measures?"
• "How do we compare with others?"
• “How we make progress fast enough?"
• “How we use the best practices visits?"

Why we need Best Practice Measurements in Governmental Sector in our Developing Countries?

• By identifying how others perform the same functional task or objective, we can gain insight and ideas that may not otherwise be achieved.
• We will be able to identify process shortcomings, and prioritize action items to close the gaps and eclipse the competition.
• The benefits of Best Practices Visits for i.e. are realized when organisations employ recommendations and embark on a change process – making marked improvements in the productivity, costs, and culture change.

Best Practice main goals

I. Understanding Where You Are

• In order to utilize information about how others are doing, you need to first understand how you are doing or, at least, how you would like to be doing.

II. Understanding Where You Can Be

• You want to get the most out of an exercise like this you have to have the "right" people participate, both from your team, as well as those of your partners.
• The right people means the best combination of technical and people skills so that you can both elicit and understand the information you are gathering.

Itqan® Services for Leading Organisations & Industries to World Class Level & Best Practices
1. Arrangement for Best Practice visit in leading organizations in the same or similar nature of business with experts facilitation and guidance.
2. Assessment by experts and guidance visit for supporting initiatives for achieving World Class status.
3. Establishing a road map towards world class status in certain practices